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We’re happy to help! For more information on Shipping & Returns, read below.
All domestic orders are shipped with USPS Priority 2 Day Mail & cost $5. All international orders are shipped with USPS International Mail & costs $35.
All orders are shipped by USPS Priority Mail within 1-3 days of the order date. You will receive a tracking number as soon as your order ships from USPS. Most domestic packages arrive with 2-3 days. Please allow additional time for international orders. If you’re having trouble tracking your package or there was a problem with delivery, please contact us at firstname.lastname@example.org.
If there was any problem with the contents of your order please contact us immediately at email@example.com. We’ll fix the problem as soon as possible!
PROOF OF PURCHASE:
All items need to show proof of purchase from store or online
All returns are subject to pay the cost of shipping from WoodRoze to the customer and the shipping back to WoodRoze
CREDIT CARD & PAYPAL FEES:
All orders will have a 5% surcharge and will be deducted from the refund
There is no restocking fee as long as shipping and the 5% is paid
Any custom orders are 100% non-refundable
Please contact customer service for more information on returning an item. Thank you.
Yes we ship worldwide! Please allow longer delivery times for international orders.